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Stoughton Lumber vs Big Box Retailers

Stoughton Lumber vs Big Box Retailers

Why Choose Stoughton Lumber

When you're considering a major home improvement project like a new deck, the choice of where to buy your materials can be as important as the materials themselves. Here's a breakdown of why selecting a local lumber yard like Stoughton Lumber for Trex decking products is a better choice than a big box store.

1. Expertise and Personalized Service
Stoughton Lumber employs staff who are experts in building materials. They have a deep understanding of the products they sell, including the various Trex product lines, installation techniques, and maintenance requirements. This means you can get personalized advice and recommendations to ensure you're choosing the right Trex product for your specific project.

Big box stores can have a high employee turnover, so you may not be dealing with someone who has extensive experience with Trex products. You may find it difficult to get in-depth advice on more complex projects.

2. Product Selection and Availability
Wider Selection and Special Orders - Trex offers several product lines, from the entry-level Trex Enhance to the premium Trex Transcend. Big box stores often only carry the most popular and cheapest product lines and a limited range of colors. A specialized Trex dealer like Stoughton Lumber has a wider range of Trex products, including different colors, finishes, and accessories that may not be available at larger retailers. If you need a specific color or product not in stock, Stoughton Lumber can often place a special order directly from the manufacturer - they have a direct relationship with Trex.

3. Project Support and Guidance
Material Lists and Planning: A significant advantage of Stoughton Lumber is project support. The staff will help you create a detailed material list based on your deck plans, ensuring you have everything you need and don't overbuy or miss crucial components. 

Problem Resolution: In the event of a warranty issue or a problem with your order, Stoughton Lumber is often more familiar with the process and can advocate for you with the manufacturer. At a big box store, you may have to navigate a generic customer service desk, which can be less efficient.

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